Returns Policy


RETURNS AND CANCELLATION OF YOUR ORDER

4.1. We only permit you to cancel or change an Order with our prior written consent. If we agree to cancel an Order that includes Services, you shall be liable for any costs we incur in providing those Services up to and including the date of cancellation.

4.2. Where the Goods have already been collected or delivered, we will only accept returns if:

(a) we have agreed in writing;

(b) the Goods are returned within three weeks of collection or delivery;

(c) the Goods are new and unused;

(d) the Goods have not been customised to your requirements (including cut to size or made-to-measure);

(e) all packaging is unmarked, unlabelled and undamaged;

(f) you provide the invoice number, date and reason for return; and

(g) you agree to pay such reasonable restocking charge as we require.

5. PRICE AND PAYMENT TERMS

5.1. The price for the Goods and Services shall be our standard list price for the Goods and Services at the date of collection or delivery (less any discount that we have previously agreed with you in writing), which (unless otherwise agreed) is exclusive of the cost of packaging, insuring, transporting and storing the Goods for which we may charge additional amounts. You agree that we may vary our prices at any time up to the date of collection or delivery.

5.2. Unless otherwise expressly stated by us in writing, all prices are exclusive of VAT chargeable from time to time.

5.3. You agree to pay our invoices in full (in cleared funds) within 30 days of the end of the month in which the invoice is dated.

5.4. If you are an incorporated entity or a partnership with four or more partners, if you are late in paying our invoices, you agree to pay interest on the overdue amount and compensate us for our debt recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998.

This obligation applies whether or not we have obtained a court judgment against you and is in addition to all other rights we have under these Conditions or generally at law. If you are any other type of business and are late in paying, we have legal rights to claim for our losses and to claim statutory interest from you.

5.5. In addition, as soon as you are late in paying any of our invoices, then all our other invoices to you (under all contracts) will become immediately and automatically due and payable and we will have a right to charge interest as described in Condition 5.4.

5.6. You agree that if you wish to pay our invoice by credit card then we are entitled to add an invoice surcharge to reflect the administrative costs that we incur in processing commercial credit card payments. The rate of any such surcharge may be found at www.wolseley-terms.co.uk.

5.7. You agree to pay all sums due under the Contract in full and without any set-off, counterclaim, deduction or withholding.

5.8. You agree that we may use any payment made by you to settle any of our outstanding invoices at our discretion, even where you have indicated that a payment relates to a specific invoice.

6. TITLE AND RISK

6.1. Risk in the Goods shall pass from us to you on the completion of delivery or collection.

6.2. If you are an incorporated entity or partnership with four or more partners, title to the Goods shall pass to you only when you have: (a) paid for the Goods in full (in cleared funds); and (b) paid for any other goods that we have supplied to you under any contract.

6.3. If you are any other type of business, title to the Goods shall pass to you only when you have paid for the Goods in full (in cleared funds). Title to all other Goods supplied to you will pass to you, except that we will retain title to all Goods supplied to the extent that those Goods remain in your possession or control and there are any outstanding liabilities to us at any time under any Contract.

6.4. Until title to the Goods has passed to you, you agree to: (a) store the Goods separately from all other goods and in such a way (with appropriate labelling) that enables them to be readily identified as being our property; and (b) keep the Goods in a satisfactory condition and insure them for the full price against all usual risks such as accidental damage, fire and theft.

6.5. Subject to Conditions 6.6 and 6.7, we permit you to sell the Goods in the normal course of your business but on the basis that you hold the proceeds of sale on trust for us, and shall account to us for them. 6.6. We may revoke our permission for you to sell the Goods (under Condition 6.5) immediately if: (a) you are late in settling any of our invoices (under the Contract or any other contract between us) by more than seven days; (b) any cheque or similar instrument from you is not honoured; or (c) an Insolvency Event occurs. 6.7. Where we have revoked our permission for you to sell the Goods, you shall make the Goods available for us to collect and allow us to enter your premises in order to do so, with no liability to account to you for any damage that we may cause.

 


Latest From The Blog
Partnered with the best names in the Industry
View All Brands arrow